Group Store Rules

These rules apply to Group Stores (Pay Separately). Rules version: 2026-07-30a. By placing an order, both the store creator and buyers confirm that they have read and agree to these rules.

1. What This Is (Separate from orders paid together)

• The captain picks the styles, designs, and publishes a share link; members open the link, choose their own sizes, and each pays separately.
• Each person pays only for the items in their own cart — it is not one person paying for the whole team, and not the captain collecting cash.
• This mode is separate from the Order Online (single checkout) flow; pricing, shipping, and discount rules all differ — please do not mix them.

2. Pricing

• The group store unit price = base product price + per-location print surcharges for the store's design (fixed once the link is published); Order Online volume-discount tiers do not apply.
• The "estimated group quantity" is for reference only and does not create or lock in any discount.
• If you need volume discounts (bulk pricing), use a Order Online (single checkout) instead. See Pricing & Group Discounts for details.
• At checkout, the system verifies the locked unit price; orders with mismatched or tampered prices will be rejected.

3. Locked After Publishing, Deadlines & Closing

• The design, unit price, products, and size set cannot be changed after publishing. To change the artwork or pricing, you must create a new group store.
• A deadline must be set when the store is created; once it passes, the system automatically closes the store and stops new orders.
• The captain may close the store early before the deadline (with the same effect as the deadline).
• After closing or the deadline: the system blocks new checkouts and new payment sessions; the same link cannot be reopened.
• If a member started a payment before closing but the charge completed after closing: the order is flagged "pending manual review" and is not counted toward production quantities by default; customer service will assist with a refund or exception handling (subject to actual communication).
• Orders successfully paid before closing remain valid, and we produce and ship them as usual.
• Members who have not paid by closing cannot purchase; since no valid paid order was created, we issue no refunds and hold no spots.
• If your cart still contains items from a closed group store, checkout will be rejected by the system — please remove them first.

4. Who Is Responsible for Notifications? (Communication Responsibilities)

• The system is responsible for: blocking new orders and new payment sessions after the deadline or closing, and re-validating at checkout as a safeguard. Payments started before but completed after closing go to manual review.
• The captain is responsible for: notifying members about the store launch, the deadline, any early closing, and any schedule changes. We recommend sending a reminder before the deadline.
• We are responsible for: scheduling production and shipping only for successfully paid orders.
• We are not responsible for: whether members receive the captain's notifications, private disputes between members and the captain, or claims arising from orders missed because someone was not informed.
• We do not guarantee that every member will receive system or captain notifications; members should keep track of the link and the deadline themselves.

5. What If the Group Doesn't Fill Up

• After the deadline or closing, we produce only the quantities that were paid for.
• Sizes that no one selected or paid for are not printed, not reserved, and not guaranteed to be in stock.
• Any gap between the estimated quantity and the actual paid quantity does not obligate us to produce more, delay production, issue refunds, or lower prices.
• This mode has no "produce only if the goal is met" rule and no "full refund if the goal isn't met" rule (unless we agree otherwise in writing).

6. Shipping & Fees (Group Stores)

• Each order checks out and ships on its own: every member pays shipping on their own order; shipping is never combined with other members' orders, never split, and never collected by the captain.
• Shipping address: by default, orders ship to the address the member enters at checkout (usually the member's own address).
• Shipping cost: the same as any other order on the site — priced by the shipping method chosen at checkout; orders with a merchandise subtotal of $149.00 or more get free standard shipping. See the Shipping Policy for details.
• Ship timing: each paid order is processed according to the production schedule; we do not wait for the whole group to pay before shipping together.
• Tax: calculated by destination state and applicable rules (sales tax when shipping to California; live checkout uses Stripe Tax, previews may show an estimate); both tax and shipping are paid by the member on that order.
• We currently do not offer a default "consolidate the whole group to the captain's address" option; if offered in the future, it will be governed by separate written rules.

7. Quantity Limits & Membership Requirements

• Group store purchases are limited to signed-in members; guests cannot add to cart or check out.
• Each member may purchase a cumulative maximum of 6 items in the same group store (default; the store's own setting prevails).
• This cap is a combined total across all orders: no matter how many separate orders you place, both paid items and pending-payment holds count toward the cap and may not exceed it.
• After a full refund is completed and reversed, that member's allowance is released; the store-wide total cap is tracked separately.
• For larger quantities, the captain should place a Order Online (single checkout) instead.

8. Returns (Custom Items Are Final Sale)

• Group store items are made-to-order custom products; except for our production/quality errors, they are not eligible for return, exchange, or refund after sale (including wrong size selected, change of mind, insufficient participation, or missing out because the group store closed).
• Quality / production errors: submit a claim within 14 days of delivery under the Returns & Refunds Policy.
• For full details (including the California final-sale disclosure), see Sections 1–3 of the Returns & Refunds Policy.

9. Artwork & Liability

• The captain warrants that they have the rights to use the artwork; the captain bears liability for any infringement.
• We may refuse illegal, infringing, or inappropriate artwork and cancel the related unproduced orders.

10. Payments

• Payments are made to Creative 8 Apparels (the seller), not to the captain personally.
• The captain does not collect product payments or shipping fees; we are not responsible for private financial disputes between members and the captain.

Create a Group Store · Pricing & Group Discounts · Shipping Policy · Returns & Refunds Policy